Damage in shipping
We at LeatherClothings are very cautious about packing for safety to avoid any damage during shipping. In some countries, imported items are checked deeply and thoroughly at the customs department and it has been noticed/reported that poor re-packing at custom sites may cause damages by the carelessness of custom staff. That’s why we, before packing items and handing them over to the courier, take pictures of the finished item and email them to customers as proof of ‘0 defect at the time of shipping. We are not responsible for the mishandling of custom staff during the inspection and poor re-packing.
Damages and Faults
All damages and faults must be reported within 48 hours from the date of order receiving.
We take great care of the quality of the product and make sure there is no quality issue or any manufacturing fault. That’s why we email pictures of the final product to the customer before packing and shipping. If there is a manufacturing fault, kindly report it within 48 hours after you receive the item.
We do not accept damaged product’s return caused by custom staff mishandling and poor re-packing after inspection. If the picture of your item that we send you before packing is not faulty (we don’t photoshop and fake), then the damage is most probably caused by the custom and courier during shipping. We are not responsible for damages in transit and we don’t accept claims and returns for these damages and items. Defects (manufacturing) must be reported within 48 hours from the date of receiving and MUST be shipped to us so that we receive within 15 days from the time reporting of manufacturing defect.
We don’t accept returns for the wrong sizes ordered.
We don’t accept returns for the wrong measurements.
Change in shipping Address
Once an item is shipped to the address mentioned in the order, additional charges will be billed to the customer if the customer wants the item to a new address. No Claims Period Any claim and damage reported after the 15 days of the items are received, is not accepted.